Why Words Matter

There's a very real sense in which words have conjured the world as we know it. Which is why we should treat them with care.

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Human Communication Always Happens in the Flesh

Two days ago, while I was working on a communications plan for a product release (which I promise I won’t go into), I was suddenly struck by a fundamental fact: Human communication is always incarnate communication. Period. Hard stop. No exceptions. We communicate in the flesh or not at all. Put another way: if and …

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